Privacy Policy

1. Introduction & Overview

Welcome to R9 Chemicals & Solvents. We are dedicated to providing daily ex-port bulk chemical and solvent rates, market insights, and specialized spent and distilled solvent data to the pharmaceutical and subsidiary sectors across India.

Your privacy is of paramount importance to us. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website (r9solvents.com) or use our services.

2. Information We Collect

We collect personal and technical information through your interactions with our website:

• User Registration Information: When you create an account to access spent and distilled solvent rates, we collect your full name, email address, mobile number, and an encrypted account password. Account verification is performed via One-Time Password (OTP) sent to your registered email.
• Subscription Details: When you subscribe to our daily price notifications, we collect your name, email address, and optional mobile number.
• Contact Form Submissions: When you submit inquiries through our Contact Us page, we collect your name, email, phone number, and message content.
• Automated & Technical Log Data: Like most web servers, our systems log standard browser headers, IP addresses, access timestamps, and device identifiers to protect against unauthorized access, brute force attacks, and system abuse.

3. How We Use Your Information

We use the collected information strictly for legitimate business purposes:

• To verify user identity and manage authenticated access to restricted price data.
• To send periodic email notifications regarding daily chemical and solvent price updates to opted-in subscribers.
• To respond promptly to customer inquiries and commercial feedback.
• To maintain platform security, prevent fraud, and enforce our Terms and Conditions.
• To optimize website performance, layout, and user experience.

4. Cookies & Advertising (Google AdSense)

Our website utilizes standard HTTP cookies and browser storage to maintain user sessions and enhance site navigation.

5. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal data to third parties. We share information only with trusted service providers who assist us in operating our platform, under strict confidentiality obligations:

• Cloud Media Storage (Cloudinary): Used securely to host product images and technical report attachments.
• Email Delivery Infrastructure: Used to dispatch security OTPs and subscriber price alerts.
• Legal & Regulatory Compliance: We may disclose information if required by Indian law, legal proceedings, law enforcement requests, or to protect the rights, property, and safety of R9 Chemicals & Solvents.

6. Data Security & Retention

We employ industry-standard security measures, including HTTPS encryption in transit, strict password hashing algorithms (PBKDF2/Argon2), and access control mechanisms to safeguard your personal data. Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

7. Your Rights & Unsubscribing

You have full control over your communication preferences and personal information:

• Unsubscribe Anytime: Every daily price notification email includes a direct, one-click unsubscribe link. You may also request removal by contacting us.
• Account Data Correction & Deletion: You have the right to inspect, correct, or request deletion of your user account profile by reaching out to our support team.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our operational practices or statutory requirements. The "Last Updated" date at the top of this page indicates when the latest revisions took effect.

9. Contact Us

If you have any questions, concerns, or privacy requests regarding this policy, please reach out to us: